Thank you for looking into Solution Dock Trading LLC. I sincerely hope that this presentation will help you to understand the myriad activities we undertake in our quest to promote international cooperation, especially in uncertain economic times.
We attribute our success to what we call the ‘Solution Dock Trading LLC Philosophy’ – an intangible but very potent force with the back bone of its dedicated staff, which is the priceless asset of this Company.
The Solution Dock Trading LLC Philosophy entails a long-term commitment of service to its Buyers and Suppliers with creativity, challenge, and sacrifice for betterment of Oman‘s economy and bringing in ‘Peace Through Business’ globally.
Keeping Oman’s industrial growth in view, we emphasized on the introduction of new technologies and products. This has permitted us to overcome the seemingly impossible challenges and to incorporate effective policies for expanded cooperation.
We hope that you will join us to help build a better international community.
We continue to make friends and partners in nations around the world and this is where you come in.
Vision :
To become one of the top 10 growing companies in Oman in our business field by the year of 2030.
Solution Dock Trading LLC aims to change the general meaning and concept of the word “Indenting Agent” as the middleman, broker or simply a commission agent to a Worthy Business Enterprise. (Introducing the latest technology specialty products, with team of technical backup support)
To become a growth oriented Organization as well as the first company choice for its Buyers, Suppliers, and its Employees. First choice means a sustained commitment to meet and exceed customer’s expectations with a will to go the extra mile, resulting in delighted customer.
Together with our customers and employees we desire to achieve World Class Quality standards through continuous quality improvement till we achieve “ZERO DEFECTS IN EVERYTHING WE DO”.
Mission :
We aim to ‘Excel in Quality Indenting Services.’
To provide a sincere and ethical service for the smooth running of industry in Oman by offering competitive and quality import of specialty material through introduction of innovative technology and technology transfer & joint venture.
To be socially responsible with unequivocal excellence in all aspects of the company and its associates.
To improve our overall Quality Management System (QMS) and abide by the requirements of ISO 9001:2008 for the successful accomplishment of our goals so much. So that our client should realize our performance and the services provided as an ISO-(International Organization for Standardization) Certified Company, and become our delighted customer.
To provide an excellent environment to our employees, for better results.
Research & Development :
Our R&D makes constant efforts to enhance our corporate image by searching the potential of specialized and new research products by undertaking marketing programs for the same. This is carried out after careful collaboration with the expert techniques of our sales team and the management
We work constantly to increase our Customer base by developing new business areas
We work towards building lasting relationship with our Buyers and Suppliers globally
Marketing & Sales Team :
We consider as the most important asset and who are qualified, responsible and dedicated
We offer them an attractive salary package and provide excellent working environment
We arrange regular training programs to update their professional skills
We make sure that they maintain high standards of service to our customers
We ensure that they keep pace with the fast challenging global business environment
We undertake close monitoring on individual’s motivational program against targets
We often send our technical support team members for overseas travel to our Principal companies for technical trainings, and thus are equipped to provide technical backups to our customers as and when required
Scientific approach and Transparency :
We believe in professionalism and scientific approach and we undertake our marketing program with absolute transparency. Most companies work diligently to keep their Buyers & Suppliers apart to preserve their position of strength
Solution Dock Trading LLC brings our Buyers and Suppliers together for improved communication and stronger trading partnerships that we believe results into greater satisfaction, trust and mutual alliance. This includes sharing pricing data, market information, daily progress and even problems if any
Although we cannot always avoid problems, we believe that “The sooner we communicate about them, the sooner we can solve them”.
Marketing Strategy :
Solution Dock Trading LLC has the following expertise to market a product that is especially sensitive and highly technical:
Solution Dock Trading LLC has the capability to import and stock locally its agency products through its Group Companies, so as to cater to the needs of small and big customers. This helps to have a control over smooth distribution of the products and its market prices, avoiding self-competition.
In addition to Solution Dock Trading LLC’s own group distribution system, Solution Dock Trading LLC also appoints External Distributors, who are experienced, trustworthy, and honest. These external distributors can market the products according to the Solution Dock Trading LLC guidelines and strategy to keep control over products, market and the price.
Since Solution Dock Trading LLC has the control on every aspect, it can certainly meet the targets. The customers are also happy to deal through One Reliable Window. They have trust in buying through Solution Dock Trading LLC where they discuss their problems with their formulations, new ideas, and new developments with confidence and privacy.